Queensview Medical Centre

Thornton Road, Northampton, England, NN2 6LS 31 reviews

Reviews

Recommend
Involvement
Cleanliness
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Appointment
 
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3rd May 2024


Good service this time.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
3rd May 2024


It’s not very often I have to see the doctor but when I do I get an appointment that day I saw a nurse for my infected eye yesterday and she was lovely. Just want to mention one of the receptionists Sheila who has always been very kind to me over the years, always calls me by my first name , she’s a really lovely kind lady and I want to thank her for how she has treated throughout my visits to the surgery she’s a keeper don’t let her go ❤️

Suggested improvements
No nothing , the nurse explained everything my husband was there to remember what she told me as I have short term memory loss due to my condition.

Experience
Involvement
Cleanliness
Staff
Appointment
 
3rd May 2024


The queue on the phone quickly mounts up, and you don't offer inperson appointments. Maybe offer booking of appointments online, my daughters surgery has an online form you complete and she gets a reply with an appointment with the most appropriate clinician, with non urgent appointments being scheduled for a number of days in the future.

Suggested improvements
See above

Experience
Involvement
Cleanliness
Staff
Appointment
 
3rd May 2024


I rang hoping to get an Appointment for possible infection and was given an Appointment that day, so excellent service. Thankyou

Suggested improvements
Nothing more needed

Experience
Involvement
Cleanliness
Staff
Appointment
 
3rd May 2024


Compared to past medical centres I’ve encountered, Queensview does have a far more professional approach - staff seem genuinely involved with patients and waiting times are tiny

Suggested improvements
Open Saturday Sunday

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Queensview Medical Centre: http://iwgc.net/ecbrn